PRIVACY POLICY
This Privacy Policy outlines how App Studio ("we," "our," or "us") collects, uses, and protects your personal data when you use our services. We are committed to protecting your privacy and ensuring compliance with the General Data Protection Regulation (GDPR) and applicable data protection laws.
Data Collection
We collect personal data to provide, manage, and improve our services. The data collected may include:
Full Name
Email Address
Phone Number
Business Name and Address
Billing Information (for invoicing purposes)
The collection of this data is necessary for the performance of our contractual obligations, such as developing and delivering your applications or related services.
Purpose of Data Collection
Your personal data is collected for the following purposes:
To manage customer accounts and service contracts
To communicate regarding project updates and support
To issue invoices and process payments
To provide technical support and ensure service delivery
To improve our services and customer experience
To send occasional updates or promotional materials, subject to your consent
Data Retention
Your data will be stored securely and retained:
For the duration of the contract
For 3 years after the last interaction for marketing purposes, with your consent
In archived form for 5 years for legal and compliance purposes
Data Sharing
We do not sell or share your personal data with third parties except:
To our subcontractors for service delivery
To comply with legal obligations or respond to lawful requests by public authorities
Data Security
We implement technical and organizational measures to safeguard your personal data against unauthorized access, alteration, disclosure, or destruction. These measures include secure servers, encryption, and regular security assessments.
Your Rights
Under GDPR, you have the right to:
Access your personal data
Rectify inaccurate or incomplete data
Request the erasure of your data ("right to be forgotten")
Restrict or object to data processing
Request data portability
Withdraw consent at any time, where applicable
To exercise your rights, contact us at theo@theappstudio.co.
Please include your full name and contact details in your request. We may require proof of identity to process your request.
Cookies and Tracking Technologies
We use cookies to enhance your experience on our website. These include:
Essential Cookies: Necessary for site functionality
Performance Cookies: To analyze website usage and improve user experience
Functional Cookies: To remember user preferences
Cookies are stored for up to 13 months. You can manage or disable cookies through your browser settings.
Cookie Consent
Upon your first visit, a cookie banner will appear. By continuing to use our website, you consent to the use of cookies. You can withdraw your consent at any time by adjusting your browser settings.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on our website, and we encourage you to review it periodically.
Contact Us
For questions or concerns regarding this Privacy Policy, please contact us at:
Email: theo@theappstudio.co
Address: 18 bd Reynaud de Trets, 13010 Marseille - France